Invoices 

Invoices will be issued quarterly in April, July, October, and January.  These will be mailed to the property address (or an alternative forwarding address upon written request i.e., email address).  Invoices include a detailed financial breakdown of charges and a description of the common works and services charged for. 

Paying Your Factors Account

Our preferred method of payment is direct debit, more owners are paying their invoices this way. You can call the office to set up your monthly payment.

If direct debit does not suit your needs, we offer a variety of other payment options including:

• Allpay card Standing Order
• Online at www.cernachha.co.uk
• At our office at 79 Airgold Drive
• By posting in a cheque 

Any owner wishing to discuss a payment arrangement should contact our Corporate Services Officer, Lindsay Crawford

Please note to make an Allpay Payment Card payment either online or by telephone, you will need your Allpay card and your debit/credit card.