How to make a complaint
We value complaints and use information from them to help us improve our service. If things don’t go right, we encourage you to complain.You can complain about things like:
- delays in responding to your enquiries and requests
- failure to provide a service
- our standard of service
- treatment by or attitude of a member of staff
- failure to follow proper procedure.
If you wish to raise a complaint, complete the form below, call us on 0141 944 3860, email email@example.com or come and see us in the office.
Please do not hesitate to contact us if you need any help or further information.