Invoices and Services 

Invoices will be issued quarterly in April, July, October, and January.  Invoices include a detailed financial breakdown of charges and a description of the common works and services charged for. The invoice will detail the cost attributed to the you, the owner, after is has broken down and split equally amongst tenants and owners. Invoices vary from quarter to quarter, but generally cover stair cleaning, grounds and estate maintenance, stair lighting and buildings insurance. 

Buildings Insurance 

We have a block buildings insurance policy, which provides covers all owners. The excesses for any claims made under the policy are dependent on the type of claim. Current excess values are: 

• £450 for every residential claim
• £1,500 subsidence claim
• £450 public liability claim (3rd Party Property Damage)
• £650 escape of water claim

Paying your factors account

Our preferred method of payment is direct debit and you can call the office to set this up. We offer a variety of other payment options including:

• Standing Order 
• Online (Please noted you will need your 8-digit factoring reference number, which can be found on every invoice.)
• At our office at 79 Airgold Drive
• Over the phone by calling 0141 944 3860

All invoices should be settled within 28 days from the date of the invoice. Late fees may be applied to accounts with outstanding balances after this period.