What our residents are saying

We identified an action from our recent assurance statement survey, where tenants asked us to develop a dedicated feedback and improvements web page, so we've made a commitment to update this page with monthly feedback and information you share with us.

Repairs and maintenance quarterly performance

Cernach regularly asks for your feedback on our repairs service. Thank you to for letting us know how our contractors are performing. We're delighted to say that for April-June 2026, the satisfaction for our repair service was 93.1%, which is an increase from last quarter when the overall satisfaction was 91%.