Our corporate aim, values and strategic objectives are reviewed on an annual basis at our Strategy Review Day.
Flowing from this operational objectives and Key performance indicators (KPI) targets were agreed to support the strategic objectives. The operational objectives and the KPIs have been cross referenced against the Strategic objectives in this plan to show the linkages.
We will achieve our vision by implementing our strategic goals. These will work in line with our strategy plan which was produced by both the staff team and Management Committee. To view our plan, please click Strategic Plan 2024 25 To 2026 27
| IMPROVING LIVES | INVESTING IN ASSETS | ENGAGING WITH CUSTOMERS |
|---|---|---|
| 1) To provide quality housing management and advice services, rent account management, estate management and maintenance services for the local community; | 4) To undertake a comprehensive planned maintenance programme to achieve secure, safe and sustainable homes which work towards carbon neutrality; | 7) To maximise community involvement and community spirit through continued involvement in the management of homes, provision of services and across wider role initiatives; |
| 2) To help alleviate homelessness and provide high quality rented housing at affordable rents through appropriate long-term investment and future-proofing; | 5) To meet and, where possible, exceed the Standards of Governance and Financial Management and the Scottish Social Housing Charter; alongside striving for full assurance in our Annual Assurance Statement; | 8) Foster positive connections and good practice sharing across a range of partners and stakeholders, including as a Community Anchor organisation; |
| 3) To invest in and develop our people to ensure that the Association is an employer of choice. | 6) To ensure the work if the Association is supported by effective governance and financial controls, and that staff and Committee are accountable to tenants, owners and other accessing our services. | 9) Ensure equality, diversity and strong governance is reflected across all areas of our activity. |
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