Owners

All factored owners are part of the Cernach community in  the same way that our tenants are.

We want to ensure that you receive the same level of customer service and opportunities to participate in decision making. 

Owners’ Responsibilities

Owners have a responsibility to keep their property and its common parts maintained. Owners are required to pay for common repairs and, where a factoring service is provided, to pay any management fees.

When a property is sold, the new owner takes over responsibility for maintaining the property and paying for the factoring service.

All customers are issued with a copy of our Written Statement of Services. The document explains all the charges that you, as the property owner,  will be liable to pay. It also explains our role as your factor and what you can expect from our factoring service.

We hope that you find this section of the website useful and informative. If you have any questions about our factoring service or owners' responsibilities, get in touch with us on 0141 944 3860 or at admin@cernachha.co.uk